Privacy Policy

1. Data Collection and Use
   We do not collect or store personal data. Any data provided through uploaded files, including information about the declarant, recipient, or sender of cargo (whether a legal entity or an individual), is solely used to generate declaration outputs. This information is read from JSON format files and structurally saved in PDF format. No profiling or automated decision-making processes are applied to the data, and automated access beyond this process is not enabled.
2. Data Retention
   No personal data from uploaded files is retained or saved, either in part or in aggregate form. For technical purposes, anonymized identifiers (such as user or declaration ID) may be temporarily stored. The retention period for these identifiers is not regulated, but the data will only be kept as long as necessary to ensure technical service functionality. We do not use any personal data that could enable the identification of an individual without professional access to specialized customs systems.
3. Data Sharing
   No user data is shared with third parties. We do not engage any subcontractors in this process.
4. User Rights
   Users may inquire about their profiles or payment details. However, no other data is retained by our system, so no additional requests regarding data access, correction, or deletion are applicable. Procedures for handling profile and payment data inquiries are currently under development.
5. Security
   We take the security of your information seriously and implement a variety of robust measures to protect it during the file upload and output generation process. These measures include, but are not limited to:
   • Encryption: We use industry-standard encryption protocols to protect data in transit and at rest.
   • Access Controls: We implement strict access controls to ensure that only authorized personnel can access our systems.
   • Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
   • Secure Data Handling: All data processing is done in secure, isolated environments to prevent unauthorized access.
   • Incident Response Plan: We have a comprehensive incident response plan in place to quickly address any potential security breaches.
   • Employee Training: Our staff undergoes regular security awareness training to ensure they understand and follow best practices in data protection.
   • Physical Security: Our servers are housed in secure data centers with multiple layers of physical security controls.
   • Physical Security: Our servers are housed in secure data centers with multiple layers of physical security controls.
   While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
6. Cookies and Similar Technologies
   We use cookies and similar tracking technologies to enhance your browsing experience on our website:
   • Functional cookies: These are used to remember your preferences and settings.
   • Analytics cookies: We use Google Analytics to collect anonymous information about how visitors use our website. This helps us improve our service.
   You can control and/or delete cookies as you wish. For details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.
7. Changes to This Policy
   Any changes to this Privacy Policy will be published on our website. We encourage you to periodically review this page for the latest information on our privacy practices.
8. Applicable Law and Jurisdiction
   This Privacy Policy is governed by the laws of the Republic of Latvia and the European Union. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of the Republic of Latvia.
9. Use by Minors
   Our service is not intended for use by minors (individuals under the age of 18). We do not knowingly collect or process data relating to minors.
10. Cross-Border Data Transfers
    We do not engage in cross-border transfers of personal data.